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Contact us

Please click on the logo or map of the region you would like to contact:

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Europe, Middle East & Africa

    The Steel Index
    20 Canada Square, 9th Floor
    Canary Wharf
    London E14 5LH
    United Kingdom
    Tel: +44 (0)20 7176 6111

    The Steel Index
    424 South 27th Street
    Suite 306, Pittsburgh,
    PA 15203
    United States
    Tel: +1 800 752 8878
Asia (except China),
Australia & New Zealand

    12 Marina Boulevard, #23-01
    Marina Bay Financial Centre Tower 3
    Singapore 018982
    Tel: +65 6530-6430

    The Steel Index
    Room 3301-03, Shanghai Plaza
    138 Huai Hai Road (Middle)
    Shanghai 200021 China
    Tel: +86 21 5110 5485
Enquiries and feedback

TSI welcomes your enquiries and feedback about our services. To send us an enquiry please use the form below:

Email Address*


TSI strives to provide information of the highest standards to its customers and to conduct its business with integrity.

However, TSI recognizes that occasionally customers may not be satisfied with the services it provides and may wish to escalate matters. To raise a complaint with TSI, you can:

  1. Speak to or email any of your existing contacts within the TSI team via the contact details shown above, or
  2. Write directly to the Director of Quality and Risk Management in your respective region, with background and details of your complaint at:
1111 Bagby Street
Suite 2200
Houston, TX

20 Canada Square
9th Floor
Canary Wharf
London  E14 5LH

Marina Bay Financial Centre
Tower 3
12 Marina Boulevard, #23-01
Singapore 018982

TSI follows the same complaints handling policy as its parent company Platts. For more information on the policy, please click here.
©The Steel Index 2018. The Steel Index is a trademark of S&P Global Commodities UK Limited.

Platts acquired the Steel Business Briefing Group, a leading information provider to the global steel market through its two core businesses, Steel Business Briefing (SBB) and The Steel Index (TSI) in July 2011. The acquisition of the SBB Group enables Platts to provide customers and the markets with the benefit of a larger, highly experienced editorial team, a dramatically expanded number of price assessments and a far more expansive product and conference mix. Click here for more information